Healius in Sydney is seeking a Customer Experience Specialist to join our 24/7 contact centre network. You will handle high-volume inbound calls, support patients and stakeholders, and contribute to delivering accurate pathology results with empathy and professionalism.
Reporting to the Customer Experience People Leader, this role requires clear communication, attention to detail, and the ability to follow procedures while maintaining confidentiality across diverse interactions.
Healthcare CX Specialist — Make a Real Difference in Sydney employer: Healius
Healius is an exceptional employer, offering a stable and secure work environment across its extensive network of medical laboratories and patient collection centres throughout Australia. As a Facilitator, you will benefit from a supportive culture that prioritises employee growth through comprehensive training programs, access to diverse career pathways, and a commitment to wellbeing, including health benefits and flexible working arrangements. Join a team that values collaboration, accountability, and inclusivity, making a meaningful impact in the communities we serve.
