At a Glance
- Tasks: Provide exceptional support to patients and clinicians while managing administrative workflows.
- Company: Healius Genomic Diagnostics, a leader in genomic healthcare.
- Benefits: Training provided, supportive team environment, and opportunities for career growth.
- Other info: Join a dynamic team dedicated to improving patient experiences in genomics.
- Why this job: Make a real difference in patient care and be part of an innovative healthcare team.
- Qualifications: Customer service experience, healthcare exposure, and strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Healius Genomic Diagnostics in Melbourne is seeking a Customer Care Officer to be the first contact for patients, clinicians and customers, delivering exceptional support and managing administrative and case workflows. You will report to the Customer Care Team Leader and contribute to a seamless patient experience.
Ideal candidates will have:
- Customer-focused experience
- Healthcare exposure
- Strong communication skills
Training will be provided to support genomic diagnostics workflows.
Healthcare Customer Care Specialist (Genomics) in Melbourne employer: Healius
Healius is an exceptional employer, offering a stable and secure work environment across its extensive network of medical laboratories and patient collection centres throughout Australia. As a Facilitator, you will benefit from a supportive culture that prioritises employee growth through comprehensive training programs, access to diverse career pathways, and a commitment to wellbeing, including health benefits and flexible working arrangements. Join a team that values collaboration, accountability, and inclusivity, making a meaningful impact in the communities we serve.
