Career Opportunities: Sr Administrator (Support & Operations) (180972)
Requisition ID180972-Posted10/19/2026
Desktop Technician willprovide day to day local\remote desktop support,receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues ina ticketing system.
Key Responsibilities
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Skill Requirements
Expert in resolving IT related issues of customer end users regarding IT assets like laptop, desktop, printer, etc.
Other Requirements
Knowledge in ITSM
Basic networking skills
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Sr Administrator (Support & Operations) employer: HCLTech
HCLTech Australia is an exceptional employer that fosters a dynamic and inclusive work culture, where NOC Engineers can thrive in a collaborative environment. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring you stay at the forefront of SD-WAN, Cisco, and Juniper technologies. Located in Australia, our 24x7 Network Operations Centre provides a unique chance to work with cutting-edge technology while enjoying a supportive team atmosphere and flexible shift rotations.
