HCLTech Australia is seeking a technically strong Remote Desktop Analyst to provide L1.5 and L2 remote IT support for a retail technology environment. You will troubleshoot desktop, endpoint, access, network, and store device issues using remote tools and documented processes.
The role focuses on reducing downtime, improving first-time resolution, and ensuring operational continuity for store trading. Relevant experience in Windows, AD, Microsoft 365, and ITIL practices is preferred.
Remote Desktop Support Specialist — L1.5 to L2 (Retail) in Melbourne employer: HCLTech - Australia and New Zealand
At HCLTech Australia, we pride ourselves on fostering a vibrant work culture that champions diversity and innovation, making it an exceptional place for Senior DevOps/Site Reliability Engineers to thrive. Our commitment to employee growth is evident through continuous learning opportunities, mentorship programs, and a collaborative environment that encourages creativity and excellence. With a focus on cutting-edge technology and a supportive team, you'll find meaningful work that not only enhances your skills but also contributes to our transformative journey in the tech industry.
Contact Details:
HCLTech - Australia and New Zealand Recruitment Team
