HCLTech in Melbourne seeks an experienced Problem Manager to drive proactive problem management in a complex IT environment. You will minimise business impact from incidents, perform RCA, and implement long-term improvements to boost service stability and performance.
You will partner with cross-functional teams to manage high-severity incidents, produce MIRs, and ensure continuous service improvement aligned with ITIL best practices.
IT Problem Manager - RCA & Major Incident Lead in Melbourne employer: HCLTech - Australia and New Zealand
At HCLTech Australia, we pride ourselves on fostering a vibrant work culture that champions diversity and innovation, making it an exceptional place for Senior DevOps/Site Reliability Engineers to thrive. Our commitment to employee growth is evident through continuous learning opportunities, mentorship programs, and a collaborative environment that encourages creativity and excellence. With a focus on cutting-edge technology and a supportive team, you'll find meaningful work that not only enhances your skills but also contributes to our transformative journey in the tech industry.
Contact Details:
HCLTech - Australia and New Zealand Recruitment Team
