Overview
HCLSoftware—a division of HCLTech—delivers cutting-edge solutions across Business and Industry Applications, Intelligent Operations, Total Experience, Data & Analytics, and Cybersecurity. With a strong focus on innovation, it powers over 20,000 global organizations, including a majority of the Fortune 100 and nearly half of the Fortune 500.
Recognized as a Challenger in the 2025 Gartner Magic Quadrant for Digital Experience Platforms, HCLSoftware continues to strengthen its market position with a clear vision and execution strategy.
With a rapidly growing $2 billion business, HCLSoftware is on an ambitious path to becoming the #1 software company globally. This is the perfect time to join our dynamic team, make an impact from Day 1, and be part of our expansion and innovation journey!
Responsibilities
- Work with the sales team to identify and pursue new business opportunities, from initial engagement through to solution design and delivery.
- Develop and maintain relationships with clients, understanding their business needs and providing solutions that meet their technical requirements.
- Collaborate with internal teams, including product management, engineering, and customer success, to ensure that solutions meet client needs.
- Provide technical expertise, including solution design and product demos, to support the sales process.
- Prepare and deliver proposals, including scoping, pricing, and solution design.
- Keep up-to-date with industry trends and technology developments to ensure that solutions remain relevant and competitive.
- Participate in industry events, conferences, and webinars to increase brand awareness and generate leads.
- Use CRM systems and sales tools to manage leads, opportunities, and sales performance.
Requirements
- A minimum of 10 years of experience in pre-sales or tech sales, preferably in the marketing technology industry (Unica, Salesforce, Adobe).
- Strong technical knowledge of marketing technology, including marketing automation, data management, and customer experience management.
- Excellent communication and presentation skills, with the ability to translate technical information into business value for clients.
- Strong problem-solving skills and the ability to think creatively to deliver solutions.
- Experience in scoping, designing, and pricing solutions for clients.
- A bachelor's degree in business, marketing, computer science, or a related field is preferred.
- Familiarity with CRM systems and sales tools.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Consulting
Industries
- Software Development and IT Services and IT Consulting
Location: Sydney, New South Wales, Australia
Salary: A$120,000.00
Solutions Consultant employer: HCLSoftware
HCL Software is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on fostering strong customer relationships and driving product satisfaction, employees in the Customer Success Executive role will benefit from collaborative teamwork, access to industry-leading training, and opportunities for career advancement in vibrant locations like Melbourne and Sydney.
