Career Opportunities: Sr Administrator (Support & Operations) (180972)
Requisition ID180972-Posted10/19/2026
Desktop Technician willprovide day to day local\remote desktop support,receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues ina ticketing system.
Key Responsibilities
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Skill Requirements
Expert in resolving IT related issues of customer end users regarding IT assets like laptop, desktop, printer, etc.
Other Requirements
Knowledge in ITSM
Basic networking skills
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Sr Administrator (Support & Operations) employer: HCL Australia Services PTY. Limited
As a Senior Engineer at our company, you will thrive in a collaborative and innovative work culture that prioritises employee growth and development. Located in a vibrant area, we offer competitive benefits, including flexible working arrangements and ongoing training opportunities, ensuring you can excel in your role while contributing to meaningful projects that impact our clients positively.
Contact Details:
HCL Australia Services PTY. Limited Recruitment Team
