At a Glance
- Tasks: Provide top-notch support to healthcare professionals and resolve inquiries efficiently.
- Company: Join HCF, a leading health fund with a commitment to exceptional service.
- Benefits: Enjoy hybrid work flexibility, part-time hours, and a supportive team environment.
- Other info: Perfect for students seeking valuable experience in a dynamic industry.
- Why this job: Make a difference in healthcare while developing your communication and problem-solving skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 19.8 - 24.2 $ per hour.
HCF is seeking a Provider Services Officer to deliver exceptional service to doctors, surgeons, hospital teams and members from our Parramatta contact centre.
The role is permanent part-time, four days a week, with hybrid working and a requirement to work in the office at least two days per week.
The role involves handling 50–70 calls daily, resolving complex inquiries, maintaining data accuracy, and liaising with internal and external stakeholders to meet KPIs and policies.
#J-18808-Ljbffr
Provider Support Specialist – Hybrid in Parramatta employer: HCF
HCF is an exceptional employer that prioritises the wellbeing and growth of its employees while making a meaningful impact in the healthcare sector. With a strong focus on work-life balance, flexible working arrangements, and comprehensive wellness programs, HCF fosters a collaborative and inclusive culture where diversity is celebrated. As a Senior Legal Counsel, you will not only provide strategic legal advice but also have the opportunity to influence organisational outcomes and contribute to a purpose-driven mission that puts members' health first.
