Member Experience Consultant in Melbourne

Member Experience Consultant in Melbourne

Melbourne Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Engage with members to provide tailored health insurance solutions and outstanding service.
  • Company: Join HCF, a leading health insurance provider focused on member experience.
  • Benefits: Training provided, travel and accommodation covered, plus a supportive work environment.
  • Other info: Opportunity for growth in a dynamic team with Saturday shifts.
  • Why this job: Make a real difference in people's lives while building genuine relationships.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 47250 - 57750 $ per year.

HCF is seeking a Branch Member Consultant in Melbourne to engage members in meaningful needs-based conversations and provide tailored health insurance solutions. You’ll build genuine relationships, understand what matters to members, and help them select appropriate coverage while delivering outstanding in-person service.

The role is based at our Doncaster branch with some Saturday shifts. Training is provided, with travel and accommodation covered, and you’ll join a supportive, growth-oriented environment.

Member Experience Consultant in Melbourne employer: HCF

HCF is an exceptional employer that prioritises the wellbeing and growth of its employees while making a meaningful impact in the healthcare sector. With a strong focus on work-life balance, flexible working arrangements, and comprehensive wellness programs, HCF fosters a collaborative and inclusive culture where diversity is celebrated. As a Senior Legal Counsel, you will not only provide strategic legal advice but also have the opportunity to influence organisational outcomes and contribute to a purpose-driven mission that puts members' health first.

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Contact Details:

HCF Recruitment Team

We think you need these skills to ace Member Experience Consultant in Melbourne

Customer Engagement
Needs-Based Conversations
Tailored Health Insurance Solutions
Relationship Building
Outstanding In-Person Service
Communication Skills
Problem-Solving Skills