HCF is seeking a Member Care Consultant in Australia to provide exceptional service to our members over the phone. You will work in a contact centre with a strong emphasis on empathy and uncommon care, aiming for First Contact Resolution and high customer satisfaction.
This is a permanent, full-time role with 37.5 hours weekly, starting training in Parramatta. During training, you will work full-time in the office for three months, after which a hybrid working model will apply (minimum two days
Member Care Specialist – Hybrid Health Insurance Support in Parramatta employer: HCF group
HCF is an exceptional employer located in the heart of Sydney CBD, dedicated to making healthcare affordable and member-focused. With a strong emphasis on work-life balance, flexible arrangements, and comprehensive wellness programs, HCF fosters a collaborative and inclusive culture that values diversity and continuous learning. Employees are empowered to grow professionally while contributing to a meaningful mission that impacts millions of Australians.
