QCHF is seeking an experienced and highly capable Registered Nurse to join our Care Navigation team as a Care Coordinator, supporting members to safely transition from hospital to home.
This role is ideal for a seasoned clinician who brings broad clinical expertise, strong judgement, and the ability to lead complex care planning in a community-based setting.
Reporting to the Care Navigation Manager, you will play a critical role in coordinating post-discharge care for members at risk of re-hospitalisation. You will proactively engage with members, assess their clinical and support needs, and deliver tailored, person-centred care plans that drive safe and sustainable health outcomes.
This is a highly autonomous role requiring strong clinical reasoning, stakeholder engagement, and the confidence to operate across a range of healthcare settings.
You will:
- Lead comprehensive clinical assessments for members with complex health needs following hospital discharge
- Develop, implement and continuously review individualised care plans aligned to member goals
- Identify risks and implement proactive strategies to prevent re-hospitalisation
- Coordinate care across service providers and the broader health system
- Build and maintain strong relationships with internal teams and external healthcare providers
- Provide guidance and support to members navigating healthcare services
- Monitor and evaluate care outcomes to ensure high-quality, safe, and effective service delivery
- Contribute to continuous improvement and program development initiatives
About you:
We are looking for a highly experienced Registered Nurse who can operate independently and confidently in a complex care environment.
- An AHPRA Registered Nurse with an interest in building a career pathway toward leadership, you'll be provided support to step into more senior responsibilities within 1–2 years
- Significant clinical nursing experience across multiple settings
- Demonstrated experience in care coordination, discharge planning, or complex case management
- Strong clinical assessment and critical thinking skills
- Proven ability to manage competing priorities and make sound, autonomous decisions
- Excellent communication and stakeholder engagement skills
- Experience working with patients with chronic conditions or rehabilitation post joint surgery
- Strong organising skills, with proven ability to embrace technology and drive change
Highly regarded:
- Background in coordinated care programs or population health
- Experience working in community-based or transitional care models
Care Coordinator in Townsville employer: HBF Health
HBF is an exceptional employer that champions a culture of inclusivity and diversity, making it a great place for professionals in the cyber security field. With a focus on employee growth and development, HBF offers opportunities to lead complex projects that have a significant impact across the organisation, all while being based in vibrant locations like Perth or Sydney. The collaborative work environment, combined with the chance to engage with senior stakeholders and navigate regulatory frameworks, ensures that every team member can thrive and contribute meaningfully to the community.
