Frontline Learning & Capability Lead

Frontline Learning & Capability Lead

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead learning initiatives and design effective training programs for contact centres.
  • Company: Top health insurance provider in Australia with a focus on employee development.
  • Benefits: Flexible work environment and attractive employee perks.
  • Other info: Join a dynamic team dedicated to continuous improvement and growth.
  • Why this job: Make a real difference by enhancing skills and capabilities in a supportive setting.
  • Qualifications: Experience in training programs and relevant qualifications required.

The predicted salary is between 63000 - 77000 $ per year.

A leading health insurance provider in Australia is seeking a Frontline Capability Manager to lead learning and development initiatives across its contact centres and branches.

You will design and deliver effective onboarding and upskilling programs, maintain content and resources, and partner with leaders to address capability gaps.

The successful candidate will have substantial experience in training programs and hold a relevant qualification.

This role includes a flexible work environment and attractive employee benefits.

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Frontline Learning & Capability Lead employer: HBF Health

HBF is an exceptional employer that champions a culture of inclusivity and diversity, making it a great place for professionals in the cyber security field. With a focus on employee growth and development, HBF offers opportunities to lead complex projects that have a significant impact across the organisation, all while being based in vibrant locations like Perth or Sydney. The collaborative work environment, combined with the chance to engage with senior stakeholders and navigate regulatory frameworks, ensures that every team member can thrive and contribute meaningfully to the community.

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Contact Details:

HBF Health Recruitment Team

We think you need these skills to ace Frontline Learning & Capability Lead

Learning and Development
Onboarding Program Design
Upskilling Program Delivery
Content Maintenance
Capability Gap Analysis
Training Program Experience
Stakeholder Engagement