01st October, 2026
Full Time Hours - Secure Ongoing Role - Temp to Perm
We are looking for an experienced and motivated Office Administrator to join our team in Smithfield. This is a hands-on all-rounder role within a small team suited to someone who enjoys variety, takes ownership and likes being involved in all aspects of a fast paced manufacturing team.
As the key administrator supporting our office, production floor and warehouse, you will play an important role in keeping the day-to-day operation running smoothly. From assisting customers and processing orders through to inventory, purchasing, and coordinating the premises, you will have the opportunity to make a real impact across the business. The role is based in the office right next to the production floor.
About the Role
Customer Service & Sales Support
- Respond to customer enquiries by phone, email and in person.
- Process customer orders and assist with data entry.
- Support invoicing and purchase order requirements
- Resolve customer enquiries, complaints and product issues professionally.
- Monitor backorders and keep customers informed of order status.
- Provide customer support on behalf of the production team as needed.
- Meet and Greet deliveries and assist in receiving.
Purchasing & Supplier Management
- Raise and manage purchase orders.
- Follow up supplier orders and deliveries.
Office, Warehouse & Facilities
- Coordinate general visitors and deliveries.
- Liaise with production, sales & operations teams.
- Monitor office and warehouse supplies and arrange replenishment.
- Help maintain a safe, clean, organised and professional workplace.
You will ideally have:
- Previous experience in office administration, customer service, sales administration or a similar all-rounder role.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy.
- Good computer skills and confidence learning new business systems.
- Strong organisational and time-management skills.
- The ability to work independently while also being a supportive team member.
- A practical, "can-do" attitude and willingness to get involved where needed.
- The ability to manage multiple tasks in a busy environment.
Experience in a manufacturing, engineering, trade or distribution environment would be highly regarded. Immediate start for the right person.
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