At a Glance
- Tasks: Support sales, assist clients, and manage day-to-day operations in a dynamic role.
- Company: Join Hawthorne & Co, a passionate Newcastle business focused on growth and diversity.
- Benefits: Enjoy performance bonuses, a free gym membership, and a supportive team environment.
- Other info: Perfect for those eager to learn and grow in a creative, expanding business.
- Why this job: Experience variety in your work while helping businesses thrive across Australia.
- Qualifications: Strong communication skills and a knack for organisation; previous experience is a plus.
The predicted salary is between 49500 - 60500 $ per year.
We're looking for an organised, motivated and customer-focused Office All-Rounder / Sales Associate to join our growing team. This is a varied role suited to someone who enjoys working with people, staying organised and being involved in all areas of the business as we grow. This is more than just a sales role - you'll be supporting sales for companies around Australia, assisting clients, coordinating projects and helping ensure the day-to-day operations run smoothly. Additionally, you will be a part of helping Hawthorne & Co grow as we rapidly expand across Australia.
As part of the Hawthorne & Co team, you'll work closely with clients, suppliers and internal staff to deliver a seamless customer experience from enquiry through to cool or warm outreach to sale. This role is unique as you'll be hands-on with all areas of business. Your day may include:
- Cold and warm outreach via Phone, email or leaflet dropping
- Assisting in creating sales tenders
- Facilitating tours and expos for clients at times (paid travel included)
- Client follow-ups
- Management of multiple clients from different industries
- Assisting Hawthorne & Co CEO with day-to-day operations
- Assisting in the customer nurture process
You're someone who enjoys variety, takes initiative and has a strong eye for detail. You're confident communicating with clients and can juggle multiple tasks in a fast-paced environment. Additionally, you're hungry to get results - and are happy to have both an hourly pay rate + bonuses!
You will ideally have:
- Previous tele-sales experience (ideal but not mandatory)
- Previous experience in administration, customer service, or retail
- Strong communication and relationship-building skills
- A professional and friendly approach
- Confidence using Microsoft 360 and other business software
- Excellent organisation and time management skills
- The ability to work independently and as part of a team
- Ability to problem solve and adapt to any situation
- Phone and computer literate
- Experience with Go high-level, Momence, Glofox and Podium desirable but not necessary
- Honesty and Integrity IS A MUST
Why join Hawthorne & Co?
- Supportive and collaborative team environment
- Opportunity to grow within a creative and expanding business
- Variety in your day-to-day work
- Work with quality products and exciting commercial projects
- Be part of a local Newcastle business passionate about diversity, equity and inclusion within the business space
- Wanting to step into an entry-level role in corporate
- Learning how to sell that isn't from a script and just simply a conversation
- Added performance bonuses!
- A free gym membership + offer perks
If you're looking for a role where no two days are the same and you enjoy balancing customer service, administration and sales support, we'd love to hear from you.
Founded in November 2023, Hawthorne & Co was established with a clear vision: to help any business, big or small, achieve meaningful growth through tailored solutions. We understand that every business is unique, which is why we customize our services to meet the specific needs of both our clients and their clients. Our approach focuses on delivering results that matter, whether you're a startup or an established enterprise. By combining expertise in sales training, HR consulting, and recruitment with a commitment to diversity, equity, and inclusion, we help organizations build stronger teams and achieve sustainable success.
Sales and Administration Officer in Newcastle employer: Hawthorne&Co Newcastle
Hawthorne&Co Newcastle offers a dynamic work environment where employees can engage in various roles, from sales outreach to project coordination. The company values customer focus and provides opportunities for professional growth as it expands across Australia. Employees benefit from a supportive team atmosphere and the potential for bonuses based on performance.
