We are looking for a friendly, organised and professional receptionist to join our team at our Essendon North Clinic, Denture One. This is a face-to-face, front-of-house role where you will be the first point of contact for our patients, playing a vital part in delivering a welcoming and efficient clinic experience.
At a Glance
Hours: 8:30am - 4:00pm, Monday to Friday
Employment Type: Full-Time (Immediate start)
Key Responsibilities
- Greet and assist patients in a warm, professional manner
- Manage appointment bookings and scheduling across the clinic calendar
- Process and manage private health insurance claims
- Reconcile banking accounts and assist with basic financial administration
- Manage clinic stock levels and coordinate supply replenishment
- Maintain a clean, tidy, and welcoming clinic environment including general cleaning duties
- Handle inbound phone calls and enquiries efficiently
- Support clinical staff with day-to-day administrative tasks as required
What We're Looking For
- Previous experience in a receptionist, administration, or medical front desk role (preferred)
- Experience in using MYOB
- Familiarity with private health insurance claim processes (preferred)
- Confident using Dental practice management software (preferred)
- Strong communication and interpersonal skills
- Highly organised with excellent attention to detail
- Reliable, punctual, and a genuine team player
- Must be an Australian citizen to be eligible for this position
Why Join Us?
- Supportive and collaborative team environment
- Be a meaningful part of your patients' healthcare journey
- Consistent, family-friendly hours with no weekend work
