At a Glance
- Tasks: Dive into data analysis and support IT service management processes with a dynamic team.
- Company: Join AGL, a leading energy company committed to your growth.
- Benefits: Gain hands-on experience, mentorship, and a chance to develop essential skills.
- Other info: Perfect opportunity for students eager to learn and grow in a supportive environment.
- Why this job: Kickstart your career in IT while making a real impact on service management.
- Qualifications: Analytical mindset and strong communication skills are a must.
The predicted salary is between 13.5 - 16.5 $ per hour.
This is a ITSM Analyst Student Intern - IT Service Management role with AGL based in Melbourne, VIC, AU
- Role Seniority
- intern
- More about the ITSM Analyst Student Intern - IT Service Management role at AGL
- ITSM Analyst Student Intern - IT Service Management
Before we jump into the responsibilities of the role.
No matter what you come in knowing, you’ll be learning new things all the time and the AGL team will be there to support your growth.
Key Responsibilities
- Service Now Data analysis
- Service Now Reports
- Service Now Ticket Trends
- Busines Analyst Work
- ITSM process updates
- Assisting with IT service management processes
- Analysing service performance data
- Collaborating with team members
- Service Now Insights
- Key Strengths
- IT Service Management
- Analytical skills
- Communication skills
- Project management
- Customer service
- Problem-solving
A Final Note: This is a role with AGL not with Hatch.
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ITSM Analyst Student Intern in Melbourne employer: Hatch
Mercor is an exceptional employer that values innovation and expertise in the accounting field, offering a fully remote work environment that promotes flexibility and work-life balance. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to tackle complex challenges in financial reporting and auditing. The collaborative culture encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the industry.
