Our client is an established hospitality group with a portfolio of prominent venues and a reputation for delivering exceptional guest experiences. With a commitment to quality, innovation and continued investment, the group operates some of the region's most recognised hospitality destinations. This particular business, in the Port Stephens region, is a large-scale coastal hospitality operation, combining multiple food and beverage outlets, live entertainment, functions and events within a dynamic, high-volume environment.
Client Profile
Our client is an established hospitality group with a portfolio of prominent venues and a reputation for delivering exceptional guest experiences. With a commitment to quality, innovation and continued investment, the group operates some of the region's most recognised hospitality destinations. This particular business, in the Port Stephens region, is a large-scale coastal hospitality operation, combining multiple food and beverage outlets, live entertainment, functions and events within a dynamic, high-volume environment.
Job Description
As General Manager, you will take full responsibility for the commercial and operational performance of this significant hospitality destination. Leading a large, diverse team across multiple revenue streams, you will drive business performance while maintaining exceptional standards of service, operational efficiency and team engagement.
This is a hands-on leadership position requiring a commercially astute operator who can manage the complexities of a high-volume, multi-faceted business while building a strong leadership culture and delivering consistent results.
Key responsibilities include:
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Provide strategic and operational leadership across multiple restaurants, bars, entertainment and event spaces, ensuring consistency and excellence throughout the business.
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Drive financial performance through effective budgeting, labour management, revenue optimisation and strong cost control.
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Lead, mentor and develop a large management team, creating a high-performance culture built on accountability, collaboration and professional development.
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Oversee operational standards, guest experience, compliance and risk management across a complex, high-volume hospitality environment.
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Identify commercial opportunities and implement initiatives that strengthen market positioning, increase profitability and support long-term business growth.
Candidate Profile
The successful candidate will be an experienced hospitality executive with a proven track record of leading large-scale, high-volume venues or multi-outlet hospitality operations. You will bring a strong commercial mindset, exceptional people leadership capabilities and the operational discipline required to manage a business of considerable scale and complexity.
You will be equally comfortable analysing financial performance, developing senior leaders and maintaining a visible presence within the operation.
To be successful, you will demonstrate:
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Significant General Manager or senior operational leadership experience within large-format hotels, hospitality precincts, resorts or comparable multi-outlet businesses.
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Strong financial acumen, including full P&L accountability, budgeting, forecasting, labour productivity and revenue management.
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A demonstrated ability to lead large, diverse teams through experienced department heads and operational managers.
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Excellent commercial judgement, organisational skills and the ability to manage competing priorities within a seasonal, high-volume trading environment.
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A genuine passion for hospitality, a hands-on leadership style and the ability to build an engaged, accountable and service-focused culture.
Offer
This is an exceptional opportunity for an accomplished hospitality leader to take ownership of a prominent coastal operation with significant commercial scale and an established market presence.
The successful candidate will join a progressive hospitality group that values strong leadership, operational excellence and the continued development of its people. An attractive executive remuneration package will be offered, commensurate with experience and capability.
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General Manager, Large Scale Multi-Outlet F&B Precinct, Port Stephens NSW in Sydney employer: Hastings People
Join a vibrant new hospitality concept in Melbourne's inner east, where you'll be part of a team dedicated to creating a genuine neighbourhood destination. With a focus on quality food and relaxed service, this role offers a unique opportunity for professional growth in a supportive environment that values community engagement and work-life balance. Enjoy the benefits of leading a passionate team in a high-volume setting while maintaining a predominantly daytime schedule, allowing for a more sustainable lifestyle.
