At a Glance
- Tasks: Provide top-notch IT support across multiple sites and enhance user experience.
- Company: Join DuluxGroup, a leader in premium brands with over 100 years of heritage.
- Benefits: Enjoy competitive pay, health perks, discounts, and flexible work options.
- Other info: Opportunities for career growth and a commitment to continuous learning.
- Why this job: Be part of a collaborative culture and make a real impact on technology solutions.
- Qualifications: Experience in end-user support and strong technical skills in Windows and Microsoft 365.
The predicted salary is between 47250 - 57750 $ per year.
About Us: DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we're home to trusted names like Dulux, Selleys, Yates, Cabot's, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers.
Our Group Functions cover Supply Chain, Sales Capability, Finance, People & Culture, IT & Digital, and Legal are an integral part of our Business Units that enable growth and operational excellence. They provide the insights, technology, and expertise that keep our businesses agile and future ready. Joining DuluxGroup means contributing to iconic brands, working in a collaborative culture, and enjoying opportunities for career growth and flexibility.
What You'll Be Doing: As an End User Support Analyst, you'll be instrumental in delivering high-quality onsite support across three Queensland sites, while also providing remote assistance to teams across Australia and New Zealand. Supporting both IT and Operational Technology environments, you'll manage endpoint devices, resolve technical issues, and contribute to technology projects that enhance the user experience. With a customer-focused approach, you'll partner closely with stakeholders to deliver reliable, practical technology solutions that enable our people and keep the business running efficiently.
- Up to $1,000 net annually to cover private health extras gap costs
- Exclusive discounts on DuluxGroup products and partner offers
- Stay active anytime, anywhere through our partnership with Fitness Passport
- 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
- Market leading learning, development and career pathways
- Access to our Wellbeing Hub and full EAP support
What We're Looking for: Proven experience supporting and managing end user computing environments, ideally within a supply chain or manufacturing environment. Strong technical knowledge of Windows 10/11, Microsoft 365, Android and iOS devices. Hands-on experience with endpoint management tools such as Intune / MEM / Autopilot. Excellent troubleshooting and problem-solving skills, with the ability to manage complex technical issues. Outstanding communication and stakeholder engagement skills, with a genuine passion for delivering great customer service together with the flexibility to occasionally travel across metro and regional QLD as well as interstate, as required. A proactive, growth-focused mindset with a commitment to continuous learning, collaboration and driving positive outcomes.
Why Join Us? Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to 'Imagine a Better Place'. With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few. By joining us, you will be a part of a long-term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.
IT Support Analyst employer: Hastings Deering (Australia) Ltd
Hastings Deering is an exceptional employer, offering Diesel Fitters in Mackay a chance to thrive in a supportive workshop environment while working on industry-leading Caterpillar machinery. With a focus on career development, competitive salaries, and comprehensive health and wellbeing support, employees can enjoy long-term stability and growth opportunities within a collaborative team of skilled professionals. Join us to be part of a top-tier Caterpillar dealership that values innovation and continuous improvement.
Contact Details:
Hastings Deering (Australia) Ltd Recruitment Team
