At a Glance
- Tasks: Support customers with technical expertise and improve maintenance plans.
- Company: Join Hastings Deering, a leader in heavy equipment services.
- Benefits: Enjoy flexible work, employee discounts, and health programs.
- Other info: Be part of a supportive and diverse team across Australia.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: 5+ years in a customer-facing role and strong problem-solving skills.
The predicted salary is between 66150 - 80850 $ per year.
Company : Hastings Deering (Australia) Ltd Due to an internal secondment, Hastings Deering is seeking an Equipment Specialist for a 6-month fixed term opportunity, with the potential of extension.
This role is Monday to Friday, with site-based work and one day remote (subject to business needs).
We are open to candidates based out of Rockhampton or Townsville.
Key Responsibilities
- Build an understanding of customer maintenance and production plans to identify improvement opportunities
- Provide customers with technical support and act as their single point of contact for dealer and OEM services
- Conduct scheduled inspections to prevent premature failures and costly downtime
- Accurately record downtime events in AMT and maintain reliable component forecasts
- Capture commercial insights in CRM to support parts and service demand planning
About You
- 5+ years’ experience in a customer-facing technical role
- Proven ability to build and maintain customer relationships
- Tertiary engineering qualification, relevant trade or equivalent technical expertise
- Strong problem-solving skills, initiative and agility in dynamic environments
- Background in mining, mining services or heavy equipment industries
- Solid parts product knowledge and familiarity with Caterpillar fleets
Why Hastings Deering?
At Hastings Deering, our people are at the heart of everything we do.
- Employee discounts, rewards, and incentive programs.
- Income protection insurance.
- Flexible working arrangements supporting work-life balance.
- Health and wellbeing programs, including EAP, free health checks, and discounted private health insurance.
- Training, mentorship, and career development opportunities tailored to your role.
- A supportive, inclusive, and diverse team across Australia and beyond.
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Equipment Specialist employer: Hastings Deering (Australia) Ltd
Hastings Deering is an exceptional employer, offering Diesel Fitters in Mackay a chance to thrive in a supportive workshop environment while working on industry-leading Caterpillar machinery. With a focus on career development, competitive salaries, and comprehensive health and wellbeing support, employees can enjoy long-term stability and growth opportunities within a collaborative team of skilled professionals. Join us to be part of a top-tier Caterpillar dealership that values innovation and continuous improvement.
Contact Details:
Hastings Deering (Australia) Ltd Recruitment Team
