At a Glance
- Tasks: Design and develop NBA strategies using Pega CDH while collaborating with analysts and stakeholders.
- Company: Join a dynamic team in Sydney focused on customer lifecycle management.
- Benefits: Competitive contract rate, flexible work environment, and opportunities for skill development.
- Other info: 6-month contract with potential for extension; ideal for tech-savvy individuals.
- Why this job: Be at the forefront of innovative marketing strategies and make a real impact.
- Qualifications: Experience with Pega CDH and strong analytical skills are essential.
The predicted salary is between 108000 - 132000 $ per year.
Urgent requirement for an NBA Designer - Contract in Sydney.
Responsibilities:
- Work within a Customer Lifecycle Management (CLM) squad to understand the business goals and technical requirements for NBA activities to design, develop and execute these through Pega CDH.
- Hands-on use of Pega CDH platform to create actions, treatments, and group-level engagement policies, configure arbitration rules and taxonomy, and implement content and rules into new and existing NBA strategies.
- Good to have working knowledge of Strategy Framework for Pega CDH NBAD.
- Work closely with our NBA Analysts and business stakeholders to support the definition of NBA designs and technical requirements for Pega CDH.
- Design and conduct A/B and multivariate testing in Pega based on requirements, working with other squad members to optimise decision strategies based on results and performance.
- Collaborate with our Data Science & Insights Analysts to complete analysis of available data to support ongoing performance, maintenance and optimisation of actions.
- Support testing, QA, and business simulations to continually enhance the performance of our NBA activities.
- Act as an expert within the CLM and the Martech & Decisioning team on Pega CDH to foster a strong understanding and knowledge of its capabilities and best practices around usage.
- Foster a collaborative and high-performing culture, encouraging innovation and continuous improvement.
Requirements:
- Degree in relevant areas such as Business, Marketing, IT, Maths, Information Systems or Finance.
- Extensive hands-on experience with Pega CDH (version 8.23, or minimum 8.7x onwards) and Pega 1:1 Operations Manager preferred.
- A highly technical, hands-on, motivated, and collaborative individual with exceptional communication skills and proven experience working with diverse teams to deliver business outcomes.
- Strong analytical and problem-solving skills, with an ability to understand business requirements and technical requirements.
- Experience and knowledge of testing methodologies to support continuous improvement of Next Best Action/Next best experience strategies.
- Strong SQL skills and good understanding of relational database structure, ideally using Teradata is a plus.
- Deep knowledge and experience adhering to key legislation for direct marketing activities including Privacy Act, Spam Act & DNCR Act etc.
Duration: 06 Months and possible extension
Eligibility: Australian/NZ Citizens/PR Holders only
NBA Designer – Sydney employer: Hastha Solutions
At Hastha Solutions, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. Located in the vibrant city of Perth, we offer competitive benefits, professional development opportunities, and a supportive environment that encourages growth and creativity. Join us to make a meaningful impact through your expertise in data science while enjoying the unique lifestyle that Perth has to offer.
We think you need these skills to ace NBA Designer – Sydney
Pega CDH
Customer Lifecycle Management (CLM)
A/B Testing
Multivariate Testing
Data Analysis
SQL
Relational Database Structure
