EUC Engineer - Contract - Adelaide

Adelaide, Australia | Posted on 07/17/2026

Urgentrequirement of EUC Engineer-Contract - Adelaide

Requirements

Key Responsibilities:

• Provide first and second-level onsite support for desktops,laptops, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivityissues.
• Install, configure, and upgrade IT equipment and software percompany standards.
• Manage user account creation, password resets, and accessrights in Active Directory/O365.
• Maintain and support AV/conference room equipment and providehands-on support for meetings.
• Liaise with remote support teams and vendors for escalationsand hardware replacements.
• Maintain asset inventory and ensure equipment lifecyclemanagement (procurement, imaging, disposal).
• Support onboarding and offboarding processes by preparing andrecovering user devices.
• Document incidents, requests, and resolutions in the ITSMsystem.
• Ensure compliance with IT policies and security protocols.

Required Qualifications & Skills :

• Degree in Computer Science, IT, or related field.
• 4–8 years of experience in an onsite EUC or desktop supportrole.
• Strong troubleshooting skills in Windows 10/11, MicrosoftOffice 365, and general desktop environments.
• Hands-on experience with Active Directory, SCCM/Intune, and BMCHelix (or similar ITSM tool).
• Knowledge of networking fundamentals (LAN/WAN, TCP/IP, VPN).
• Experience supporting hardware from vendors like Dell, HP,Lenovo.
• Familiarity with remote support tools and mobile devicemanagement.

Duration: 6Monthsandpossible extension

Eligibility: Australian/NZCitizens/PR Holders only