At a Glance
- Tasks: Guide top enterprises in APAC through their journey with our AI-driven platform.
- Company: Join Harvey, a leader in AI solutions for the legal industry.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on strategic implementations and user engagement.
- Why this job: Be the face of innovation in law and make a real impact on client success.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 135000 - 165000 $ per year.
Harvey is hiring an Enterprise Customer Success Manager based in Sydney to guide APAC accounts through their Harvey journey.
You will become the face of Harvey for top enterprises and leading law firms, ensuring adoption and maximum value from our AI-driven platform.
In this role you will own relationships, drive strategic implementations, enable users, track engagement KPIs, and partner with Sales to renew and expand revenue, while integrating client feedback to improve our product and services.
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Enterprise Customer Success Lead in Sydney employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a founding member of our Sydney team, you'll have the unique opportunity to shape the future of legal services while enjoying a structured hybrid working arrangement and clear pathways for professional growth. Our commitment to excellence, combined with strong support from world-class investors, ensures that you will be part of a transformative journey in a fast-paced environment where your contributions truly matter.
