Harvey is seeking a User Operations Specialist to be the frontline for enterprise customers, delivering empathetic and efficient support across AI-driven products. This role emphasizes problem-solving, multitasking, and collaboration with cross-functional teams to ensure a seamless customer experience.
Role requires 3+ years in a fast-paced technical support setting, strong API knowledge, and excellent communication skills.
Enterprise AI Support Specialist (Hybrid—Sydney) employer: Harvey
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a founding member of our Sydney team, you'll have the unique opportunity to shape the future of legal services while enjoying a structured hybrid working arrangement and clear pathways for professional growth. Our commitment to excellence, combined with strong support from world-class investors, ensures that you will be part of a transformative journey in a fast-paced environment where your contributions truly matter.
