At a Glance
- Tasks: Support the sales team and manage client relationships for top-notch customer satisfaction.
- Company: Join a dynamic team at a growing company in Casula.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Exciting chance to grow in a thriving industry.
- Why this job: Be a key player in the sales process and make a real impact.
- Qualifications: Strong organisational skills and a knack for building relationships.
The predicted salary is between 45000 - 55000 $ per year.
We are currently seeking a motivated Full Time Project Sales Coordinator to join our team based at Casula.
As the Project Sales Coordinator, you will work closely with the sales representative to provide administrative and support functions for the sales department.
You will also develop an effective client relationship management system to ensure customer satisfaction and loyalty.
You will be involved in all aspects of customer service, order fulfillment and sales support.
You will be a vital part of the Projects Division sales process and work as part of the Projects team.
Duties
- Handle order processing with accuracy and timeliness
- Inform clients of any delays or problems, or work with sales reps to do so
- Respond to customer inquiries/complaints and resolve them promptly
- Communicate via telephone and email with reps, customers and suppliers
- Communicate internally with other divisions and staff
- Follow company policy and procedure regarding paperwork, customer files, uniforms, security, etc.
- Attend weekly team meetings and any ad hoc duties as required
- Demonstrate excellent verbal and written communication skills
- Provide high-level customer service and relationship building skills
- Handle multiple duties simultaneously and exhibit initiative
- Organise/prioritise tasks and maintain attention to detail
- Coordinate a quality hand over from sales and sales support and verify that the order documentation is complete and clarify the installation date with the customer or salesperson
Skills and Qualifications
- Organisational - organise/prioritise tasks and maintain attention to detail
- Relationship Building - ability to work well with others, customers
- Problem Solving - handle multiple duties simultaneously and exhibit initiative
- On Offer
- Opportunity to contribute and become part of a growing success in the industry
Project Sales Coordinator employer: Harvey Norman
Harvey Norman® is an exceptional employer that prioritises a friendly and supportive work environment, fostering both personal and professional growth. With access to extensive training resources like Udemy, competitive salary packaging options, and a commitment to work-life balance, employees can thrive while contributing to one of Australia’s largest lifestyle retailers. The collaborative culture encourages innovation and teamwork, making it a rewarding place for those looking to advance their careers in IT.
