Job Description
· Casual/Full Time/Part Time Position · Guaranteed base earnings + attractive commission · Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman XXX Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.
As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must: · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication skills · Enjoy working in a team environment
What we require: · Experience in (or ability to work in) a customer focused, successful retail business · A high level of Electrical product knowledge to support customer queries · Experience in retail management with an excellent sales track record · Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team · Ability to service your customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services · Passion to exceed individual and store sales targets · Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer: · Generous staff discounts · Attractive commission based structures · Fantastic incentive based promotions · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded · A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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Electrical Team Lead – Retail Service & Growth in Melbourne employer: Harvey Norman
Harvey Norman® is an exceptional employer that prioritises a friendly and supportive work environment, fostering both personal and professional growth. With access to extensive training resources like Udemy, competitive salary packaging options, and a commitment to work-life balance, employees can thrive while contributing to one of Australia’s largest lifestyle retailers. The collaborative culture encourages innovation and teamwork, making it a rewarding place for those looking to advance their careers in IT.
