At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales.
- Company: Join Harvey Norman, an iconic Australian retail brand in home and lifestyle.
- Benefits: Enjoy generous staff discounts, attractive commissions, and career progression opportunities.
- Other info: Flexible hours and a supportive environment for professional growth.
- Why this job: Be part of a dynamic team that values your contributions and rewards performance.
- Qualifications: Retail management experience and strong electrical product knowledge are essential.
The predicted salary is between 47250 - 57750 $ per year.
Full time position with guaranteed base earnings and attractive commission. Paths for career progression with a trusted national brand. Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Bendigo Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.
As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of Electrical product knowledge to support customer queries
- Experience in retail management with an excellent sales track record
- Ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Generous staff discounts
- Career pathway opportunities
- Attractive commission based structures
- Fantastic incentive based promotions
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
Floor Manager employer: Harvey Norman
Harvey Norman® is an exceptional employer that prioritises a friendly and supportive work environment, fostering both personal and professional growth. With access to extensive training resources like Udemy, competitive salary packaging options, and a commitment to work-life balance, employees can thrive while contributing to one of Australia’s largest lifestyle retailers. The collaborative culture encourages innovation and teamwork, making it a rewarding place for those looking to advance their careers in IT.
