At a Glance
- Tasks: Lead the warehouse team and ensure exceptional customer service.
- Company: Join Harvey Norman, a trusted Australian retail icon.
- Benefits: Generous discounts, commission structures, and career progression opportunities.
- Other info: Flexible hours and a supportive environment for growth.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail management experience and strong customer service skills.
The predicted salary is between 49500 - 60500 $ per year.
Full-Time Position
Guaranteed base earnings
Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman O'Connor Warehouse Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.
As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of White Goods product knowledge to support customer queries
- Experience in retail management with an excellent sales track record
- Have the ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Generous staff discounts
- Attractive commission based structures
- Fantastic incentive based promotions
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
Warehouse 2IC employer: Harvey Norman Ltd
Harvey Norman is an exceptional employer, offering a vibrant work culture in Tweed Heads South where teamwork and customer service are at the forefront. With generous staff discounts, attractive commission structures, and a strong commitment to career progression, employees are empowered to grow professionally while enjoying a flexible and supportive environment. Join us to be part of an iconic Australian retail brand that values your contributions and rewards your success.
