At a Glance
- Tasks: Help customers with tech issues and provide top-notch service.
- Company: Join Harvey Norman, a leading Australian retail icon.
- Benefits: Enjoy generous discounts, incentives, and career progression opportunities.
- Other info: Flexible hours and a supportive work environment await you.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Tech-savvy with great customer service skills.
The predicted salary is between 40500 - 49500 $ per year.
Full Time Position
Guaranteed base earnings + attractive commission
Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Osborne Park Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.
As a Technician, you have an understanding of PC's, software and related peripherals to find the best outcome for our customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
- Knowledge of Apple products is highly desirable
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Generous staff discounts
- Fantastic incentive based promotions
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
Technician employer: Harvey Norman Global Pty Limited
Harvey Norman Computers in Penrith is an exceptional employer, offering a dynamic work environment where passionate individuals can thrive. With guaranteed base earnings plus attractive commission structures, employees are rewarded for their hard work and dedication, while also benefiting from generous staff discounts and fantastic career progression opportunities within a supportive team. Join us to develop your skills and enjoy a flexible, positive workplace that truly values your success.
Contact Details:
Harvey Norman Global Pty Limited Recruitment Team
