Harvey.ai in Sydney is seeking a User Operations Specialist to deliver empathetic, high-quality support to enterprise customers across AI output quality, app access, APIs, and authentication. You will manage multiple priorities, collaborate with cross-functional teams, and continuously improve support materials.
The role follows a Wednesday–Sunday schedule with a hybrid office arrangement in Sydney, NSW. Candidates should have 3+ years in technical support and strong communication skills.
AI-Driven Enterprise User Support Specialist in Sydney employer: Harvey AI
At Harvey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Sydney team enjoys a structured hybrid working arrangement, allowing for flexibility while driving impactful sales strategies in the rapidly evolving legal tech landscape. With a strong commitment to personal and professional growth, employees have the unique opportunity to shape the future of AI in legal services alongside passionate colleagues who share a dedication to excellence.
