Harris Trade Plumbing Supplies – Bayswater VIC
We are seeking an experienced and motivated Branch Manager to lead the day-to-day operations of our branch.
This role is responsible for driving business performance, leading and developing the team, ensuring exceptional customer service and maintaining operational excellence.
Key responsibilities
- Lead, coach and develop branch employees to achieve team goals
- Drive sales growth while maintaining outstanding customer service
- Ensuring compliance with company policies and procedures
- Manage branch operations such as;
- Staffing levels
- Rosters
- Annual leave
- Monitoring productivity and daily workflow to ensure efficiency
- Managing stock levels, re-ordering and stocktakes
- Managing incidents, customer complaints and operation issues promptly
- Company KPI's
- Addressing performance issues
- Maintaining high housekeeping standards
- Recruitment, training and supporting team members to maximise performance
- Build strong relationships with existing and new customers
- Ensure workplace health and safety standards are maintained
- Identify opportunities to improve operational efficiency and profitability
About you
- Previous experience in Branch Manager, Store Manager or similar leadership roles
- Proven background within the industry essential
- Proven ability to achieve sales and operational targets
- Excellent communication, organisational and time management skills
- A commitment to fostering a positive and accountable team culture
- Ability to demonstrate leadership skills
What we offer
- Competitive salary package corresponding with industry experience and knowledge
- Company vehicle (includes registration, insurance, e-tag and fuel card)
- Mobile phone for business and personal use
- RDO's (rostered days off)
- Career progression opportunities
- A supportive and collaborative work environment
- An opportunity to make a real impact on the success of the branch
If you're an enthusiastic leader who thrives on developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.
Branch Manager - Plumbing Supplies - Bayswater employer: Harris Trade Plumbing Supplies
Harris Trade Plumbing Supplies offers a stable work environment with job security and opportunities for professional growth. Employees enjoy being part of a friendly, close-knit team that values high customer service standards. The company provides a supportive atmosphere where staff can develop their skills and contribute to the success of the business.
Contact Details:
Harris Trade Plumbing Supplies Recruitment Team
