Trainee Service Concierge / Service Advisor
Harrigan Motor Group is a respected, family-owned automotive business with dealerships across the Illawarra and Southern Highlands. We are looking for a bright, friendly, and motivated Trainee Service Concierge / Service Advisor to join our Yallah dealership team. This is an exciting opportunity for someone looking to build a career in the automotive industry, servicing a broad range of vehicles including dual cab 4x4s, sports cars, EVs, and hybrids.
About the Role
Reporting to the Service Manager, you will be responsible for supporting our customers throughout their ownership period and delivering an outstanding experience. You'll work closely with a professional, energetic, and motivated team, learning all aspects of customer service while contributing to dealership performance.
What You Will Do
- Support and assist customers throughout their ownership experience over several years
- Build strong relationships with customers and provide personalised service
- Learn to manage customer follow-up, problem solving and service documentation
- Collaborate with the service team to meet and exceed sales targets
- Develop your automotive product knowledge across multiple brands
What We Are Looking For
- Genuine interest in a career in the automotive industry
- Excellent communication and organisational skills
- A natural 'people's person' with a desire to exceed customer expectations
- Self-motivated, driven, and goal-oriented
- Previous customer service experience is an advantage but not essential; full training will be provided
What We Offer
- A supportive, high-performance team environment where success is rewarded
- Exposure to a broad range of vehicles across three top 10 brands
- 5-day roster, Monday to Friday
- Above-benchmark remuneration package
- Access to our Employee Assistance Program (EAP)
- Opportunity to grow your career within a long-established, respected dealership
Trainee Service Concierge / Service Advisor employer: Harrigan Motor Group
Harrigan Motor Group is an excellent employer, offering a supportive and high-performance team environment that rewards success. Located in the picturesque Moss Vale, employees benefit from exposure to a diverse range of vehicles and a comprehensive training program, ensuring ample opportunities for career growth in the automotive sales industry. With a competitive remuneration package, including a fully maintained company vehicle, and a commitment to employee well-being through our Employee Assistance Program, we strive to create a meaningful and rewarding workplace for all team members.
