At a Glance
- Tasks: Manage bookings and brighten guests' days at our unique outdoor park.
- Company: Join Happitat, a vibrant team on the beautiful Sunshine Coast.
- Benefits: Above award wages, fun workplace culture, and access to amazing adventures.
- Other info: Must be comfortable working outdoors and available on weekends and school holidays.
- Why this job: Be the face of adventure and create memorable experiences for our guests.
- Qualifications: Customer service experience, First Aid certificate, and a positive attitude.
The predicted salary is between 40500 - 49500 $ per year.
Job Description
Job Description
Looking for an adventure?
From managing bookings to brightening someone’s day, this role puts you at the heart of every Happitat adventure.
As an ambassador for Happitat, you’ll be the main contact for our customers, answering queries and leading them toward our one-of-a-kind environment.
Got what it takes?
- Radiates positive and vibrant energy to ensure every guest feels welcomed, informed and appreciated
- Demonstrates a strong work ethic and a flair for customer service
- Is experienced in booking and ticketing processes and be well-versed in the adventures on offer
- Answers calls and responds to email inquiries professionally and promptly
- Fields frequently asked questions and provides information about park activities, safety guidelines and promotions
- Supports administrative tasks such as data entry and document control
Do you fit the bill?
- Current First Aid certificate
- High School diploma or equivalent
- An understanding of exposure and working in outdoor environments
- Proven experience is a similar role within the Tourism industry
- A positive and happi outlook with a can-do attitude
- Be a team player and self-motivated
- Physical fitness
- Your own reliable vehicle
What’s in it for you?
- Based on the beautiful Sunshine Coast
- Access to the world’s first cliff park
- Above industry award wages
- A fun and energetic workplace, where our culture is built on support and collaboration
Are you prepared?
- Some areas of the park can be challenging at times, including varied weather conditions, so this position is best suited to an individual comfortable working outdoors and maintains their physical fitness.
- Our days of operation are Thursday to Monday.
- Weekends and school holidays are our time to shine, so it’s all hands on deck. Availability during these times is a minimum requirement.
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Customer Service & Administration Assistant employer: Happitat
Happitat is an exceptional employer located on the stunning Sunshine Coast, offering a vibrant and supportive work culture that prioritises collaboration and positivity. As a Customer Service & Administration Assistant, you'll enjoy above industry award wages while being part of a unique outdoor adventure environment, with ample opportunities for personal growth and development in the tourism sector. Join us to make every guest's experience memorable and be part of a team that truly values your contributions.
