Hapana is redefining fitness tech by powering memberships, bookings, payments, and growth for leading brands worldwide. As a Customer Success Manager, you'll partner from onboarding to renewal, acting as the trusted advisor across operations, finance, and marketing to unlock maximum value and ensure customer success at scale.
You'll build proactive success plans, guide adoption, and collaborate with cross-functional teams to deliver measurable outcomes and revenue growth.
Strategic Customer Success Lead (Hybrid) in Sydney employer: Hapana
Hapana is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the fast-paced fitness technology sector. With a strong emphasis on employee growth, we offer hybrid working arrangements, wellness days, and unique perks like Summer Fridays and the opportunity to work from anywhere, ensuring our team feels valued and empowered. Join us at our Sydney HQ, where you'll be part of a collaborative environment that celebrates success and innovation while making a meaningful impact in the fitness industry.
