At a Glance
- Tasks: Lead consumer-centric projects and enhance customer journeys using data-driven insights.
- Company: HammondCare, a leading organisation focused on exceptional customer experiences.
- Benefits: Hybrid work options, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment that values innovation and collaboration.
- Why this job: Make a real difference in customer experiences while working with passionate teams.
- Qualifications: Relevant degree and 3+ years of experience in customer experience roles.
The predicted salary is between 72000 - 88000 $ per year.
Hammond Care is seeking a Customer Experience Specialist based in Sydney with hybrid work options.
You will scope and implement consumer-centric projects, map consumer journeys, and use data to drive continuous improvement across Hammond Care services.
You will lead Voice of Customer programs, report metrics, and collaborate with multiple teams to ensure a unified, customer-focused experience.
A relevant degree and 3+ years’ experience are expected.
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Customer Experience Specialist in Sydney employer: HammondCare
HammondCare is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in the heart of Sydney. With a strong focus on employee growth, you will have the opportunity to lead impactful projects in AI and digital solutions while enjoying flexible hybrid work arrangements. Join us to make a meaningful difference in the lives of others while advancing your career in a supportive environment.