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Head Of Tech Sales APAC at Hamilton Barnes
Do you want to work for a leading Managed Service Provider?
We are currently in search of a Level 2/L3 Network Engineer specialising in Cisco technologies!
As a Network Engineer, your role involves offering daily operational assistance to the company. You'll address second level faults primarily related to Cisco products, showcasing your problem-solving skills and ensuring customer satisfaction.
Key Responsibilities:
- Troubleshoot and resolve network issues, including routing, switching, wireless, and voice systems.
- Address and escalate client requests promptly.
- Offer assistance both onsite and remotely as needed.
- Offer guidance and mentorship to junior L1 engineers.
- Participate in an on-call rotation for after-hours support.
Skills & Experience:
- Proficiency in Network Configuration on Cisco.
- Proficient in Cisco, Fortinet, and Meraki.
- Proficient with Microsoft, Windows, SharePoint, and Office 365.
- Proficiency in networking concepts, including routers and switches.
- Hold Industry certifications e.g (Cisco/Fortinet).
- Must have MSP Experience.
If this role seems of interest, please respond to this listing, or email: Till.heinimann@hamilton-barnes.com so we can arrange a follow-up call!
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
IT Services and IT Consulting
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L2 Support Technician in Sydney employer: Hamilton Barnes ?
Join a dynamic and rapidly growing Managed Services Provider in Brisbane, where you'll be part of a collaborative team dedicated to delivering top-notch IT solutions. With no on-call or shift work, regular salary reviews, and clear pathways for career progression, including potential leadership roles, this is an excellent opportunity for those looking to grow their technical skills in a supportive environment. Embrace the chance to work with a diverse range of clients while contributing to innovative projects in a culture that values continuous improvement.
