At a Glance
- Tasks: Be the first point of contact for customer enquiries and manage orders efficiently.
- Company: Join Hallett Group, a leading supplier of building materials in South Australia.
- Benefits: Full-time permanent role with flexible hours and a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact in a fast-paced role while developing your customer service skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 49500 - 60500 $ per year.
ABOUT US
The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia. We are on a mission to be dominant in our industry by being the very best at what we do. We recruit the most talented, collaborative and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game. We are an agile, diverse and growing business, but our people are what make Hallett Group such a great place to work.
THE ROLE
Based at our Concrete Call Centre at Dry Creek, you will be the first point of contact for phone and sales enquiries. This is a fast-paced environment, and you will need to be highly organised and self-motivated with a strong commitment to quality and safety. This role is fulltime permanent, with staggered start times (on a rostered basis) which also includes every second Saturday.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Receive inbound calls, take orders, providing professional customer service with every interaction
- Allocate orders to Agitator Drivers for delivery to site to ensure customer satisfaction
- Scheduling tasks
- Processing of Orders
- EFTPOS transactions
- Cash Sale enquiries
- General account customer enquiries
QUALIFICATIONS EXPERIENCE CAPABILITIES
- Excellent attention to detail
- Intermediate computer skills as a minimum
- Excellent verbal & written communication skills
- Scheduling experience
- Good knowledge of the Adelaide metropolitan area
- Previous experience in the concrete industry (preferred but not essential)
Only shortlisted candidates will be contacted. Hallett Group values diversity and is uncompromising in pursuing an inclusive work culture. We are an Equal Opportunity Employer.
Customer Service Officer in Adelaide employer: Hallett Business Services Pty
At Hallett Group, we pride ourselves on being a leading employer in the building and construction materials industry, offering a dynamic work environment at our Concrete Call Centre in Dry Creek. Our commitment to employee growth is evident through our continuous learning culture, while our diverse and inclusive workplace fosters collaboration and innovation. With flexible working hours and a focus on quality and safety, we ensure that our team members thrive both personally and professionally.
Contact Details:
Hallett Business Services Pty Recruitment Team
