Join a Premium Artisan Food Distributor | West Ryde Location
No Weekends | Opportunity For Growth | Small, Close-Knit Team
About The Company
Our client is one of Australia's fastest-growing premium artisan food distributors, based in the West Ryde/Meadowbank area. Their customers include Woolworths, David Jones, premium supermarkets, health food stores, local retailers, butchers, fresh produce stores, and delis.
They partner with exceptional boutique brands from Australia and around the world, helping them establish and grow within the retail space. Their business is built on strong relationships, exceptional service, and an exciting portfolio of premium food products — from snacks, pickles, yoghurt, and chocolate to sauces, jams, and artisan pantry staples.
About The Opportunity
The primary purpose of this position is to be the main point of contact for clients and the Sales Team via phone, email, and Slack — owning the client experience end to end while supporting key accounts and financial processes.
Reporting directly to the Director, some of your responsibilities will include:
- Processing orders and following up on invoices and payments
- Making outbound calls for relationship building and lead generation
- Preparing weekly reports and liaising with warehouses and couriers
- Answering inbound enquiries with a proactive, solutions-focused approach
- Assisting with lead setup, onboarding, and accurate record-keeping
About You
The successful candidate will have:
- 2+ years experience in a phone-based client service role
- Strong verbal and written English communication skills
- Exceptional attention to detail and organisational skills
- A proactive, problem-solving approach in a fast-paced environment
- Strong Excel and Outlook skills — ODOO and Slack highly regarded
What's in it for You?
- Convenient West Ryde Location — close to trains and buses
- Flexibility & Opportunity for Growth in a fast-growing business
- Monday to Friday, 9-5 | Smart casual, child & dog-friendly office
- Small, Close-Knit Team — a supportive office of 4-5 people
- Access to Premium Products at Cost Price — try new foods
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Client Services Coordinator in Sydney employer: Hall & Prior Aged Care Group
Joining MAGNT means becoming part of a vibrant and community-focused organisation that thrives in one of Australia’s most unique cultural environments. With a commitment to diversity and inclusion, flexible working arrangements, and opportunities for professional growth, MAGNT offers a rewarding workplace where you can make a meaningful impact on the governance and operations of the Northern Territory’s premier cultural institution.
Contact Details:
Hall & Prior Aged Care Group Recruitment Team
