At a Glance
- Tasks: Support daily operations in accommodation, guest services, and hospitality.
- Company: Family-owned Avoca Beach Hotel on the stunning NSW Central Coast.
- Benefits: Earn up to $80,000 pa + super, with discounted live-in accommodation.
- Other info: Enjoy a vibrant lifestyle just minutes from the beach!
- Why this job: Join a supportive team and make memorable experiences for guests.
- Qualifications: Experience in accommodation and strong communication skills required.
The predicted salary is between 80000 - 80000 $ per year.
A family-owned hospitality business located on the NSW Central Coast, the Avoca Beach Hotel operates a range of offerings including accommodation, dining, and event spaces. The accommodation division features 78 rooms and various guest facilities.
The primary purpose of this position is to support the day-to-day operation of the accommodation business while assisting across reception, housekeeping, café operations, food and beverage service, and after-hours guest support. This is a live-in position based onsite at Avoca Beach Hotel, including responsibility for attending the after-hours guest assistance phone 5 nights per week.
Responsibilities include:
- Managing front desk reception enquiries via phone, email, online channels and third-party accommodation providers
- Coordinating housekeeping staff, cleaning rosters, inventory management and room availability
- Ensuring smooth guest check-in and check-out experiences
- Responding to guest enquiries, requests and complaints professionally and efficiently
- Assisting with the operation of Treetops Café and broader food and beverage services
- Maintaining workplace health and safety and food safety standards
- Assisting with weekend, public holiday and occasional evening work requirements
- Providing after-hours guest assistance, including late check-ins and issue resolution
- Working closely with the Accommodation Manager, General Manager and wider team to support business success
The successful candidate will have:
- Previous accommodation experience in a similar role
- Experience using RMS Reservation System, or the ability to quickly learn new digital management systems
- Excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- A reliable, hands-on and proactive approach
- A collaborative team-focused attitude
- Experience with functions and events will be highly regarded but is not essential.
What's in it for you?
- Live-in opportunity with discounted accommodation provided
- Salary package of up to $80,000 pa + super
- Diverse role across accommodation, guest services, housekeeping and hospitality operations
- Beautiful Central Coast location just minutes from the beach
- Join a supportive family-owned business with a strong community focus
- Work across multiple areas of a successful hospitality operation
- Ongoing training and development opportunities
Accommodation & Guest Services Coordinator in Gosford employer: Hall & Prior Aged Care Group
Joining MAGNT means becoming part of a vibrant and community-focused organisation that thrives in one of Australia’s most unique cultural environments. With a commitment to diversity and inclusion, flexible working arrangements, and opportunities for professional growth, MAGNT offers a rewarding workplace where you can make a meaningful impact on the governance and operations of the Northern Territory’s premier cultural institution.
Contact Details:
Hall & Prior Aged Care Group Recruitment Team
