At a Glance
- Tasks: Manage motel operations, budgets, and guest interactions while maximising revenue.
- Company: Join a vibrant seaside motel with a focus on guest satisfaction.
- Benefits: Competitive salary, beautiful location, and opportunities for professional growth.
- Other info: Live on-site and enjoy a unique work-life balance by the beach.
- Why this job: Be part of a dynamic team and enhance guest experiences in a stunning environment.
- Qualifications: 5+ years as a motel manager with strong budget management skills.
The predicted salary is between 47250 - 57750 $ per year.
The Motel Manager role includes participation in the preparation of annual motel operating budgets and financial plans, monitoring budget and controlling labour costs and expenses with a focus on rate strategy, building initiatives and inventory management. The role involves maintaining procedures for security of monies, credit and financial transactions, guest security, and inventory control. You will use company systems and processes to maximise revenue, develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk, and ensure guests are greeted upon arrival with effective interaction. The position includes first-line management of property reservations through Phone, Web, Email, Walk-in and online channels, and conducting first line financial management of property accounting.
Key responsibilities
- Participate in the preparation of the annual motel operating budget and financial plans, monitoring budget and controlling labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
- Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.
- Use company systems and processes to maximise revenue and develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.
- Ensure guests are greeted upon arrival and interact effectively with guests, responding appropriately to complaints, soliciting feedback and building relationships that drive continuous improvements in guest satisfaction.
- Provide first-line management of property reservations through Phone, Web, Email, Walk-in and online channels.
- Assist in after-hours guest assistance, including late check-ins and resolution of any issues.
- Conduct first line financial management of property accounting.
- Manage the marketing and promotions of the business via travel websites, local council and Tourist Information Centre.
- Maintain and regularly update social media pages.
- Manage housekeeping staff, cleaning rosters, cleaning inventory and room availabilities.
About you
- At least 5 years working experience as a motel manager.
- Proven track record of managing budgets, achieving targets, and maximising profitability.
- Good experience and knowledge of revenue management processes and implementing rate strategies.
- Knowledge of reservation and property management systems, and industry best practices.
- Willing to provide the details of professional referees including one that is a current or recent line manager.
- Daily motel maintenance skills preferred.
- Able to live on-site at the motel and assist with breakfast service highly preferred.
Competitive salary package commensurate with experience. Opportunity to work in a beautiful seaside environment.
Motel Manager employer: Hajama Pty Ltd
As a Motel Manager, you will thrive in a supportive work culture that values your expertise and encourages professional growth. With competitive salary packages and the unique advantage of working in a stunning seaside location, this role offers not just a job, but a fulfilling career where you can make a real impact on guest satisfaction and business success.
