Hairhouse has an exciting opportunity for an Ecommerce Coordinator to join our Ecommerce Team at our Support Centre in Doncaster on an 18-month Maternity Leave contract. This role is responsible for website and app content, product data management and campaign implementation. It's your chance to showcase your meticulous attention to detail while directly contributing to our success as you flex across all areas of Ecommerce.
Why You Will Like Working Here
We pride ourselves on our culture with a great team of people and offer an impressive range of benefits:
- Flexible hybrid working model
- Early finish on Fridays for "me" time and to kickstart your weekend
- Bonus program and reward days
- Career progression and development opportunities
- Birthday and anniversary gift cards
- Health and wellbeing initiatives
- Monthly product allowance and generous 40% staff discount
- Regular social, community and volunteering events
What You Will Be Working On
Reporting to our Head of Ecommerce, in addition to flexing across all areas of Ecommerce, you'll master four distinct but interconnected areas of responsibility: Product Management - You'll take ownership of product enrichment process, ensuring it has optimised data and is implemented online efficiently. From initial product execution through to ongoing maintenance, you'll be responsible for our product database integrity. Create and manage promotional imports, maintaining accuracy and ensuring seamless implementation. Responsible for content management within CMS platform and updates are scheduled efficiently.Promotional Campaign Implementation - Execute online campaigns for all promotions product launches and ecommerce activations, delivering seamless implementation and alignment with overall business objectives. Responsible for promotional campaign & new launch briefs to Creative team to meet deadlines, with strategic objectives delivered. Configure and test all promotional discounts in Shopify & Checkout blocks for clear messaging and offers applied accurately. Testing all implementations has been delivered as scheduled.Website & App Performance - Optimisations of on-site search, merchandising, recommendations and collections to drive performance metrics on the AI platform. Monitor sales performance across the website and app, providing actionable insights and recommendations to drive online revenue and performance.
What Type Of Person Will Be Successful
You will be a positive, proactive and solutions focused person with a can-do attitude and sense of urgency. You thrive when working with data and systems, with strong analytical thinking and creative problem-solving skills. Your success will come from your ability to spot inconsistencies before they become issues and your natural drive to optimize processes for maximum efficiency.
We're Looking For Someone Who
- Has 2 years + demonstrated experience in a similar Ecommerce role with online data and CMS experience, preferably Shopify
- Capable of working in an agile manner and managing tight deadlines, often conflicting priorities
- Possesses exceptional resilience and attention to detail with strong organizational skills
- Data driven and analytical mindset, thrives on experimental culture with ability to apply learnings from insights to drive performance
- Shows genuine enthusiasm and passion for ecommerce with understanding of online customer behaviour
- Has experience with order management systems, supplier coordination, and basic financial processes
- Communicates effectively with suppliers, logistics partners, and internal stakeholders
- Takes initiative and proactively identifies opportunities for process improvements
- Thrives in a fast-paced environment where accuracy and efficiency are paramount
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Ecommerce Coordinator in Melbourne employer: Hairhouse
At Hairhouse, we pride ourselves on being a premier employer in the hair and beauty industry, offering our stylists unparalleled access to over 250 professional brands and extensive training resources. Our supportive and inclusive work culture fosters creativity and collaboration, while flexible scheduling and generous incentives ensure a healthy work-life balance. Join us to be part of Australia's largest professional beauty network, where your passion for hair can truly flourish and lead to meaningful career growth.
