At a Glance
- Tasks: Deliver exceptional customer service and assist with chocolate sales in a vibrant retail environment.
- Company: Join Haigh’s Chocolates, Australia's oldest family-owned chocolate maker with a rich heritage.
- Benefits: Enjoy employee discounts, additional leave, and access to a wellbeing program.
- Other info: Opportunities for career advancement and training available.
- Why this job: Be part of a passionate team and indulge in delicious chocolate every day!
- Qualifications: Retail experience and a love for chocolate are essential.
The predicted salary is between 22 - 26 $ per hour.
Established in 1915 and run by fourth generation Haigh’s family, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. The company currently employs over 900 people across its retail and online stores, three factories, and head office, and will be expanding from 22 to 26 retail stores in Adelaide, Brisbane, Melbourne, Sydney, and Canberra by the end of 2026. Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making, roasting cocoa beans to create a unique blend of milk and dark chocolate.
We have an exciting opportunity for a Full-time Retail Assistant to join our Strand Arcade team in New South Wales, on a permanent basis. We are seeking an individual with ample retail experience, exceptional customer service abilities, and of course, a genuine passion for all things chocolate.
Key responsibilities include:
- Passion for achieving exceptional customer service
- Leading by example, always displaying the company values
- Ensure a safe working environment for all team members and customers
- Cash/EFTPOS transactions, filling shelves, bagging products, cleaning and stock take
- High-quality food handling including the upholding of hygiene principles
- Merchandising and stock replenishment
- Assisting with the training and development of team members
Skills & Experience:
- Previous experience in retail or a customer service environment
- Expertise in product knowledge or willingness to gain
- Opening and closing experience or willingness to learn
- Ability to work with minimum supervision
What’s in it for you:
- An attractive hourly rate
- Employee discounts on products
- Additional leave days
- Genuine career advancement and opportunities both local and interstate
- Exciting discounts from a wide range of providers, including travel, retail, groceries, F&B and more
- Access to our wellbeing program
- Online and on the job training
- Indulge in plenty of delicious chocolate!
Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.
Ready to be part of something sweet?
Retail Assistant in Sydney employer: Haigh's Chocolates
At Haigh's Chocolates, we pride ourselves on being Australia's oldest family-owned chocolate maker, offering a unique opportunity to join a passionate team in our state-of-the-art Salisbury South Complex. With a focus on artisan craftsmanship and modern manufacturing, our supportive work culture fosters employee growth through hands-on experience and career development pathways, all while enjoying competitive pay and the delightful perks of working with premium chocolate.
