At a Glance
- Tasks: Engage customers, recommend timber products, and coordinate projects in-store.
- Company: Join Hardware & General, a supportive employer focused on growth.
- Benefits: Enjoy competitive pay, consistent roster, training, and staff discounts.
- Other info: Dynamic team environment with opportunities for career development.
- Why this job: Make a real impact by helping customers with their timber needs.
- Qualifications: Two years in retail or customer-facing roles; strong communication skills.
The predicted salary is between 56700 - 69300 $ per year.
- Senior In-Store Sales Representative – Timber | Brookvale
- Competitive Pay | Permanent Full-Time | Annual & Personal Leave | Full Uniform
Be part of what's next at Hardware & General.
All teams across H&G are working together towards a shared goal: becoming an employer of choice by creating positive workplaces where people feel valued, supported and have opportunities to grow.
About the Opportunity
We have a full-time opportunity available in our Brookvale Timber team.
We're looking for an experienced, customer-focused Senior In-Store Sales Representative who enjoys building customer relationships, providing product advice and driving sales.
You'll play an important role in supporting customers with their timber requirements, coordinating projects and helping deliver a high level of customer service.
Previous experience in in-store sales, retail or building supplies is essential, with timber product knowledge highly regarded.
- What You'll Be Doing
- Engaging with customers to understand their needs and recommend suitable timber products and solutions.
- Preparing and processing quotes, sales orders, schedules and returns accurately.
- Building strong customer relationships and encouraging repeat business.
- Working closely with external sales representatives and internal teams to deliver customer solutions.
- Coordinating in-store projects, contractors and timelines to meet deadlines.
- Managing store scheduling to support efficient operations and achieve sales and gross profit targets.
- Monitoring project progress and resolving customer issues promptly.
- Maintaining a safe, organised and welcoming store environment.
What We're Looking For
- Minimum two years' experience in in-store sales, retail sales or a customer-facing role.
- Proven ability to deliver excellent customer service and achieve sales targets.
- Strong communication, organisation and attention to detail.
- Confidence building customer relationships and managing multiple priorities.
- Ability to coordinate projects, schedules and competing deadlines.
- Proactive, solutions-focused and team-oriented attitude.
- Commitment to workplace health and safety.
- Full Australian working rights without restrictions.
- What You'll Get
- Full-time employment.
- Consistent roster and weekly pay.
- Training and product development.
- Supportive team environment.
- Staff discounts available after successful completion of probation.
- Opportunity to build your product knowledge and develop your career with an established Sydney business.
Pre-employment screening includes a medical assessment, drug and alcohol screening, and a National Police Check.
Please note: All recruitment is managed internally by our Talent Acquisition Team.
We welcome direct applications only and kindly ask recruitment agencies not to contact us regarding this vacancy.
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Senior In-Store Sales Representative in Sydney employer: H G
At Hardware & General, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work environment in our Brookvale location. Our team-oriented culture encourages personal and professional growth, offering ongoing training and development opportunities for our employees. With a focus on customer satisfaction and a commitment to quality, we provide a rewarding experience for those passionate about plumbing and sales.
