At a Glance
- Tasks: Lead strategic customer partnerships and drive national account strategies for major clients.
- Company: GWA Group, a leader in sustainable water solutions with iconic brands.
- Benefits: High-impact role with significant visibility and broad commercial ownership.
- Other info: Dynamic environment with opportunities for growth and influence across functions.
- Why this job: Shape the future of strategic partnerships and make a real enterprise impact.
- Qualifications: Proven experience in managing large-scale national accounts and strong commercial leadership skills.
The predicted salary is between 135000 - 165000 $ per year.
GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we're shaping a better, more sustainable future, one solution at a time.
This is a rare opportunity to step into a senior commercial leadership role with real enterprise impact. As our North Sydney based Head of Strategic Customers, you will lead the development and delivery of the strategy and execution priorities for some of GWA's largest and most important customers, including major national merchant and retail partners.
As our successful candidate you will set and drive the national account strategy, pricing discipline, trading terms, margin performance and the commercial framework that supports consistent growth across states and customer segments. You'll work closely with Sales State General Managers, and the Finance, Marketing, Product and Supply Chain teams to align national strategy with local execution, drive stronger customer partnerships, and drive consistent, commercially disciplined approach across the merchant customer base.
This role will suit a highly experienced sales leader who is commercially sharp, resilient and confident operating at pace. You'll bring a proven track record managing major national or enterprise accounts, strong commercial leadership across pricing and trading terms, and the ability to influence senior stakeholders in a complex B2B environment.
We're looking for someone who can hit the ground running, build credibility quickly, and balance strategic thinking with practical execution.
What you'll bring:
- Proven experience managing large-scale national, enterprise, merchant or retail accounts.
- Strong commercial capability, including pricing, trading terms, margin discipline and growth delivery.
- The ability to influence and drive change across functions, states and senior leadership groups.
- A sharp analytical mindset, with confidence using performance insights to drive better commercial outcomes.
- Strong communication, resilience and the ability to lead through complexity with pace.
For the right person, this is a high-impact role with significant visibility, broad commercial ownership and a clear opportunity to shape how strategic customer partnerships are led nationally across GWA.
Head of Strategic Customers in Sydney employer: Gwa
GWA Group is an exceptional employer, offering a dynamic work environment at our Prestons site where innovation meets sustainability. As an IoT Developer, you'll have the chance to work hands-on with cutting-edge technology while contributing to meaningful projects that shape a sustainable future. With a strong focus on employee growth and collaboration, GWA fosters a culture of continuous learning and development, making it an ideal place for those looking to advance their careers in IoT and connected solutions.
