About the role
Reporting to the State Merchant Manager, Trade & Retail, the Account Manager – Merchants will run their own territory as part of a high‐performing sales team in Pinkenba. Key duties include managing relationships with key accounts and smaller independent customers while embodying GWA's 'customer first' ethos.
Responsibilities
- Identify opportunities for developing and implementing sales strategies and initiatives.
- Develop and maintain external relationships with current and potential customers, and internal relationships with key stakeholders across the GWA business.
- Achieve budgeted sales and margin targets and manage defined pricing guidelines.
- Providing technical information both internally and externally.
- Demonstrate new products and emphasize saleable features and benefits.
- Analyze sales statistics to formulate strategies and assist in sales growth.
- Carry out merchant sales plans to achieve various targets.
- Ensure merchants have current displays and are adequately stocked with current point‐of‐sale information, price information, and collateral.
- Maintain day‐to‐day, face‐to‐face contact with the customer base through daily, weekly call cycles and monthly reporting.
- Represent GWA at relevant merchant and trade functions.
Qualifications
- At least 2 years of experience in a similar Account Manager role with strong, relevant industry experience and product knowledge.
- Strong relationship‐building skills and a customer‐centric mindset.
- Background as an experienced brand champion.
- Motivated by challenge and eager to work as part of an engaged and energetic team.
- Analytical mindset with strong MS Excel skills and clear, logical report‐writing abilities.
Additional Requirements
You must be a citizen, permanent resident, or hold all relevant employment visas and approvals for the location and duration of this position.
Account Manager, Merchants in Brisbane employer: GWA Group Limited
GWA Group is an exceptional employer located in the vibrant North Sydney area, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of hybrid work arrangements. Join a team dedicated to enhancing stakeholder relationships and delivering top-notch IT support, making your role both meaningful and rewarding.
