Patient Services Assistant

Patient Services Assistant

Full-Time 32.92 - 32.92 $ / hour (est.) On-site
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At a Glance

  • Tasks: Provide top-notch patient support and maintain cleanliness at GV Health.
  • Company: Join Goulburn Valley Health, a leading health service in Regional Victoria.
  • Benefits: Enjoy competitive pay, flexible shifts, and professional development opportunities.
  • Other info: Inclusive workplace with a focus on safety and wellbeing.
  • Why this job: Make a real difference in patient care while growing your career.
  • Qualifications: Must have Certificate III in Health Services Assistant and teamwork skills.

The predicted salary is between 32.92 - 32.92 $ per hour.

Location: Graham Street

Salary: $30.00 - $32.92 per hour

About the role

The Patient Service Assistant (PSA) is responsible for providing a high standard of patient support services to all areas of GV Health. The PSA will perform their role in maintaining a high standard of cleanliness in accordance with Infection Control and Department of Health standards as well as provide timely and responsive transportation of patients.

To be successful, you will:

  • Hold a Certificate III in Health Services Assistant and relevant work experience
  • Able to work effectively as part of a team, with a focus on customer service
  • Good communication and interpersonal skills
  • Flexibility to work a combination of shifts covering Morning, Afternoon, Evening and nights. These shifts may involve rotating rosters including weekends and public holidays

If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'.

About GV Health

Goulburn Valley Health is the main health service in our region. Services include a 24-hour Emergency Department, Surgery, Medical, Women’s and Children’s, Rehabilitation and Palliative Care, Mental Health, Outpatients, community-based health programs and services at Tatura, Rushworth and Euroa. With more than 3,000 staff, we pride ourselves on delivering person-centred care.

We aim to enhance the patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and supporting workforce flexibility.

Our region

Centrally located in Regional Victoria, Greater Shepparton is the ideal place to call home. A well-rounded lifestyle that is hard to beat, with a vibrant and progressive community that offers the best of both provincial and metropolitan lifestyle in one of Victoria’s most liveable regional cities.

Benefits include:

  • Generous salary packaging, subsidised staff parking and discounted leisure memberships
  • Flexible work practices and options to purchase additional leave to support work/life balance
  • Paid parental leave
  • Professional development and study leave to help reach your learning and career goals
  • A confidential Employee Assistance Program for you and your loved ones
  • Social club membership offering a range of events, functions and local community discounts
  • Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
  • Safe, respectful and inclusive workplace

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds. GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.

Pre-employment requirements

Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.

Patient Services Assistant employer: GV Health

At Goulburn Valley Health, we are dedicated to providing person-centred care in a supportive and flexible work environment. Our casual Registered Nurse roles offer the opportunity to work across various clinical settings while enjoying generous benefits such as salary packaging, professional development, and a strong commitment to work/life balance. Join us in making a meaningful impact in the community while advancing your career in a diverse and inclusive workplace.

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Contact Details:

GV Health Recruitment Team

We think you need these skills to ace Patient Services Assistant

Communication Skills
Time Management
Adaptability
Problem-Solving Skills
Teamwork
Organizational Skills
Team Collaboration