At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and maintain high standards at our restaurant.
- Company: Join Guzman y Gomez, Australia's top fast-casual Mexican restaurant brand.
- Benefits: Enjoy competitive salary, flexible rosters, discounted meals, and career advancement opportunities.
- Other info: Be part of cultural celebrations and connect with leaders nationwide at our annual summit.
- Why this job: Make a real impact in a fun, fast-paced environment while developing your leadership skills.
- Qualifications: Leadership experience in a dynamic setting and strong customer service skills are essential.
The predicted salary is between 75000 - 85000 $ per year.
- Compensation: AUD 75000 - AUD 85000 - yearly
Job Description
At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together.
We are Australia's leading fast-casual Mexican Restaurant brand, and as the Retail/Restaurant Manager at GYG, you will lead the charge in overseeing daily operations, maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit.
- About the position
- Lead, supervise and motivate a team of more than 100 employees to achieve operational excellence
- Recruit, train, mentor and develop team members while fostering a positive workplace culture
- Prepare staff rosters and effectively manage labour costs and workforce planning
- Oversee the daily operations of the restaurant ensuring smooth and efficient service
- Monitor sales performance and implement strategies to improve profitability
- Manage inventory levels, preparation, storage and stock ordering to ensure continuous product availability and minimise waste
- Ensure compliance with Food Safety Standards and OH&S legislation to ensure safety for both our guestsand employees
- Resolve customer enquiries and complaints in a professional and timely manner to maintain high guest satisfaction
- Conduct regular performance reviews and monitor the ongoing training process
- Maintain restaurant presentation, cleanliness and equipment in accordance with the GYG brand standards
- Prepare operational reports and provide recommendations to improve business performance
- Ensure compliance with all company procedures and relevant Australian workplace legislation
What's in it for me?
So much! Check out some of the benefits below
- Competitivesalary + bonus structure
- Flexible rosters and employment stability - talk to us about what work life balance means to you
- Opportunities for advancing your leadership abilities – level up to Area Management and beyond
- A comprehensive training program and support to set you up for success
- Heavily discounted GYG meals
- Free and comfortable GYG uniforms and exclusive merch
- Annual Restaurant Managers summit – enjoy days of connecting, networking and sharing with leaders from across the country!
- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
- We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!
We appreciate diverse experience, but specifically we are looking for candidates that have:
- Demonstrated leadership experience in a fast-paced, high-energy setting
- Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
- Previous success in meeting KPI’s in a similar environment
- Proven track record of delivering outstanding customer service
- Exceptional interpersonal and communication skills
We’re committed to providing a safe and secure environment for our team and guests.
To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
- Job Location
- #J-18808-Ljbffr
Retail / Restaurant Manager employer: Guzman y Gomez
At Guzman y Gomez Mexican Kitchen, we pride ourselves on our vibrant company culture and commitment to employee growth, making us an exceptional employer in the fast-food industry. As an Assistant Restaurant Manager, you'll enjoy opportunities for career advancement both locally and internationally, alongside a supportive team that values your contributions. With benefits like a quarterly bonus scheme and the chance to become a franchisee, working with us means being part of a family that celebrates Mexican culture and prioritises clean, quality food.
