At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
Job Description
Guzman Y Gomez is seeking a friendly and efficient Crew Member to join our team at our Mount Barker, Australia location. As a Crew Member, you will be an essential part of our fast-paced restaurant environment, delivering exceptional service and quality food to our customers. You will work collaboratively with your team to ensure smooth daily operations while maintaining our high standards of food preparation, customer service, and restaurant cleanliness.
- Prepare and assemble food items according to Guzman Y Gomez recipes and quality standards
- Take customer orders accurately and process payments using the point-of-sale system
- Maintain a clean and organized work station, including food preparation areas and service counters
- Provide friendly and efficient customer service, addressing customer inquiries and concerns
- Follow all food safety and hygiene protocols to ensure customer safety and satisfaction
- Stock and rotate inventory items, reporting low stock levels to management
- Collaborate with team members to meet service times and handle peak service periods
- Assist with opening and closing procedures, including cleaning and equipment checks
- Respond to customer feedback professionally and escalate issues to management when necessary
- Support team members and contribute to a positive, collaborative work environment
Qualifications
- Previous food service or restaurant experience (preferred)
- Knowledge of food handling and safety practices
- Strong customer service and interpersonal skills
- Ability to work efficiently in a fast-paced, high-volume environment
- Reliable and punctual with flexibility to work various shifts, including evenings and weekends
- Physical capability to stand for extended periods and perform repetitive tasks
- Attention to detail and commitment to maintaining cleanliness and quality standards
- Cash handling experience (preferred)
- Basic mathematical skills for order processing and payment handling
- Ability to work collaboratively as part of a team
- Strong communication skills and positive attitude
- Willingness to learn and follow company procedures and policies
Guzman Y Gomez Mount Barker Crew Member employer: Guzman y Gomez
At Guzman y Gomez Mexican Kitchen, we pride ourselves on our vibrant company culture and commitment to employee growth, making us an exceptional employer in the fast-food industry. As an Assistant Restaurant Manager, you'll enjoy opportunities for career advancement both locally and internationally, alongside a supportive team that values your contributions. With benefits like a quarterly bonus scheme and the chance to become a franchisee, working with us means being part of a family that celebrates Mexican culture and prioritises clean, quality food.
