At a Glance
- Tasks: Lead daily operations of a vibrant restaurant and ensure exceptional customer experiences.
- Company: Join Guzman y Gomez, where authentic Mexican flavours unite people.
- Benefits: Flexible rosters, career advancement, comprehensive training, and heavily discounted meals.
- Other info: Opportunities available at Yatala and Pimpama locations.
- Why this job: Grow your leadership skills and make a real impact in a dynamic environment.
- Qualifications: Two years of retail management experience and strong customer service skills.
The predicted salary is between 77000 - 80000 $ per year.
- Compensation: AUD 77,000 - AUD 80,000 - yearly
- Company Description
At Guzman y Gomez (GYG), we're passionate about bringing authentic Mexican flavours to life and believe in the power of food to unite people.
Job Description
We are seeking a driven and dynamic Retail Managerto join our team and lead the day-to-day operations of one of our vibrant restaurants.
In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG's commitment to quality and authenticity.
Key Responsibilities
- Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
- Ensure that menu items are prepared and delivered in accordance with GYG's food recipe and cooking guides.
- Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
- Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
- Arranging the ordering and purchasing of goods and ingredients according to budget.
- Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
- Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer's guidelines.
- Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
- Maintain restaurant security to protect people and assets including updating of security codes and key logs.
- Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
- Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
Opportunities exist at our Yatala and Pimpama locations.
Why Join GYG?
- Flexible rosters and employment stability - talk to us about what work life balance means to you
- Opportunities for advancing your leadership abilities – level up to Area Management and beyond
- A comprehensive training program and support to set you up for success
- Heavily discounted GYG meal
Qualifications
- At least twoyears of experience as a store manager in a retail setting
- Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
- Previous success in meeting and exceeding KPI's in a managerial role
- Proven track record of delivering outstanding customer service and enhancing the overall guest experience
- Exceptional interpersonal and communication skills
Retail / Restaurant Manager in Gold Coast employer: Guzman y Gomez
At Guzman y Gomez Mexican Kitchen, we pride ourselves on our vibrant company culture and commitment to employee growth, making us an exceptional employer in the fast-food industry. As an Assistant Restaurant Manager, you'll enjoy opportunities for career advancement both locally and internationally, alongside a supportive team that values your contributions. With benefits like a quarterly bonus scheme and the chance to become a franchisee, working with us means being part of a family that celebrates Mexican culture and prioritises clean, quality food.
