At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and food quality during busy shifts.
- Company: Join Guzman y Gomez, a vibrant fast-food chain celebrating Mexican culture.
- Benefits: Enjoy flexible hours, free uniform, discounted meals, and fun team activities.
- Other info: Great opportunity for growth in a supportive, energetic environment.
- Why this job: Be part of a mission to reinvent fast food while making a real impact.
- Qualifications: Experience in team leadership and customer service; food safety training is a plus.
The predicted salary is between 14.4 - 17.6 $ per hour.
Job Description
The
Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards.
You will be leading the team through busy service periods, crew training and proactively improving guest experience.
- We appreciate experience comes in many shapes and sizes, what we mean specifically is;
- Experience leading or supervising a team within a busy environment
- Experience delivering exceptional customer service
- Completed or willingness to complete Food Safety Supervisor certificate
- Completed or willingness to undertake Responsible Service of Alcohol course
Benefits
These are just some of the benefits that come with working at GYG
- Free uniform
- Flexible work hours
- Crew team building activities and competitions
- Discounted meals
- Cultural celebrations – Day of the Dead and Cinco de Mayo
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food.
Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.
Qualifications
- High School Diploma or equivalent required.
- Strong written and verbal communication skills.
- Have general knowledge and able to work with computers and programs (Google, email, documents, Microsoft Excel, Microsoft Word, manufacturing systems).
- Willingness to act as an additional manufacturing resource by taking a hands‑on approach to day‑to‑day production activities.
- Must regard safety as a core value’ must serve as a role model for other employees and encourage and adherence to safety practices, policies and procedures.
- Must be able to actively contribute in a team‑based environment, encourage open communication and positive interaction with peers and management to effectively reach a common goal.
- Must have a strong service and quality focus, be able to address issues effectively when problems arise, and take initiative to understand root cause then communicate/educate team in a timely manner.
- Must have demonstrated record of flexibility and dependability in order to support production and customer focus.
- Must have a strong detail orientation and be able to follow written and oral instructions.
- Must be able to lift/push/pull up to 50lbs.
- Willingness to participate in additional training (On/off Site) as needed.
- #J-18808-Ljbffr
Shift Leader Casual in Canberra employer: Guzman y Gomez
At Guzman y Gomez Mexican Kitchen, we pride ourselves on our vibrant company culture and commitment to employee growth, making us an exceptional employer in the fast-food industry. As an Assistant Restaurant Manager, you'll enjoy opportunities for career advancement both locally and internationally, alongside a supportive team that values your contributions. With benefits like a quarterly bonus scheme and the chance to become a franchisee, working with us means being part of a family that celebrates Mexican culture and prioritises clean, quality food.
