At a Glance
- Tasks: Lead a dynamic restaurant team and ensure exceptional dining experiences.
- Company: Thriving restaurant in North Lakes, Australia with a focus on operational excellence.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Flexible hours and a vibrant work environment await you!
- Why this job: Make a real impact by inspiring teams and delivering top-notch service.
- Qualifications: 2+ years of management experience in food service and strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
- Full-time
Job Description
We are seeking experienced and motivated leaders to join our restaurant team in North Lakes, Australia.
We're looking for a Restaurant Manager, Assistant Restaurant Manager, and Shift Leaders who are passionate about delivering exceptional dining experiences while driving operational excellence.
These leadership positions offer the opportunity to manage dynamic teams, oversee daily operations, and contribute to the success of a thriving food service establishment.
The ideal candidates will demonstrate strong decision-making abilities, a commitment to customer satisfaction, and the capacity to inspire and develop their teams.
- Lead, mentor, and motivate restaurant staff to achieve performance goals and maintain high service standards
- Oversee daily restaurant operations, including opening and closing procedures, inventory management, and facility maintenance
- Manage staff scheduling, time-off requests, and workforce planning to ensure adequate coverage during all service periods
- Monitor and control food costs, labor expenses, and other operational costs to achieve profitability targets
- Ensure compliance with health, safety, and food handling regulations at all times
- Train and onboard new team members, providing ongoing coaching and performance feedback
- Handle customer concerns and complaints professionally, resolving issues to maintain customer satisfaction
- Manage cash handling, reconciliation, and financial reporting procedures
- Analyze sales data and operational metrics to identify opportunities for improvement
- Communicate effectively with upper management regarding performance, challenges, and strategic initiatives
- Maintain a clean, organized, and safe work environment for staff and customers
- Coordinate with kitchen and front-of-house teams to ensure seamless service delivery
Qualifications
- Minimum 2 years of management experience in a restaurant or food service environment
- Proven track record of successfully leading and developing restaurant teams
- Strong knowledge of food safety, health codes, and restaurant compliance requirements
- Proficiency with restaurant POS systems and point-of-sale technology
- Excellent time management and organizational skills
- Demonstrated ability to analyze financial data and manage P&L responsibilities
- Strong interpersonal and communication skills with the ability to motivate diverse teams
- Problem-solving abilities and sound judgment in high-pressure situations
- Customer service excellence and commitment to guest satisfaction
- Experience with inventory management and cost control procedures
- Ability to work flexible hours, including evenings, weekends, and holidays as required
- Conflict resolution and mediation skills
- Proficiency in restaurant management software and reporting tools (preferred)
- Experience in multi-unit or fast-casual restaurant environments (preferred)
- Knowledge of local Australian food service regulations and standards
- Job Location
- #J-18808-Ljbffr
Restaurant Manager, Assistant Restaurant Manager & Shift Leaders in Brisbane employer: Guzman y Gomez
At Guzman y Gomez Mexican Kitchen, we pride ourselves on our vibrant company culture and commitment to employee growth, making us an exceptional employer in the fast-food industry. As an Assistant Restaurant Manager, you'll enjoy opportunities for career advancement both locally and internationally, alongside a supportive team that values your contributions. With benefits like a quarterly bonus scheme and the chance to become a franchisee, working with us means being part of a family that celebrates Mexican culture and prioritises clean, quality food.